During the course of ordering yarn or other goodies from Lunatic Fringe Yarns, Inc., you share several types of information with us. Please know that we value your privacy and treat all information you share with the utmost respect.
To safeguard your payment information, when you place an online order with us, all of the payment information is handled directly by Paypal or Square. You can use either a credit card or a Paypal account to make the payment. We never see, nor have any access to, your payment information. When you place an order by phone with us, we ask you to give us your credit card information so that we can receive payment for the order, and we enter the information directly into Square.com. We do not retain that payment information for any reason. If you make transactions at weaving shows with us, we again use Square to process the credit card information. Happily, Square and Paypal do not give us access to your credit card information at any time. And we like that!
If you sign up for our email list, you give permission to receive occasional emails from us about products or services we offer. To comply with General Data Protection Regulation (GDPR), signing up for our newsletter is now a 2-step process. If we think there is something fun going on with another group, we will share that information in an email blast or on our blog rather than send someone else your information. If you would no longer like to receive our newsletters/emails, feel free to contact us via email (email@example.com) or phone (800-483-8749) and we will remove your name from the list immediately.
We may, on occasion, send surveys via MailChimp to our customers in hopes of better serving your needs. Any information collected will be only for our use and to help make improvements to what we have to offer and is absolutely voluntary by you.
For the purposes of EU data protection legislation, our Data Protection Officer can be contacted at firstname.lastname@example.org.