In the course of ordering yarn or other goodies from Lunatic Fringe Yarns, inc., you share several types of information with us. Please know that we value your privacy and treat all information you share with the utmost respect.
All the information we collect when you place an order; physical address, billing address, email and phone number is to get your order to you quickly and accurately. We never share this information outside Lunatic Fringe Yarns.
To safeguard your payment information, when you place an online order with us, all of the payment information is handled directly by Paypal. You can use either a credit card or a Paypal account to make the payment. We never see, nor have any access to, your payment information. When you place an order by phone with us, we ask you to give us your credit card information so that we can receive payment for the order, and once we have processed that payment through Square, inc. we destroy your payment information via the Lunatic shredding machine.
If you sign up for our email list, we assume you’d like to receive occasional emails from us about products or services we offer. If we think there is something fun going on with another group, we will share that information in an email blast or on our blog rather than send someone else your information. If you signed up for our email list and do not wish to receive notices any more, contact us via email or phone and we will remove your name from the list.
We may, on occasion, send surveys to our customers in hopes of better serving your needs. Information collected will be only for our use and to help make improvements to what we have to offer.